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Want your customers in the loop?

Discover Simple Texting Today!

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We are a small team of tech veterans, with decades of experience, providing a well-built, secure, no frills, Service / Repair Texting and Management system.

  We offer personal service and quick turn arounds for issues or new feature requests.  Our customers are the best and have given us great ideas over the years.

The website screens are basic and just enough to get the job done without complexity. Anyone can build a complicated solution, but it is a real effort, to refine the solution to just the right blend of function at a great value – this is Service TXT!

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We are a trusted business with the Better Business Bureau. Service TXT BBB Business Review
Service Flow

Ready made txt messages, you send to the customer as their repair progresses

DROP OFF QUOTE
Quote of $323.10 for your Mower, please call us,
(640) 395-8123, to confirm.
PARTS WAIT
Your Mower is awaiting parts on order.
More updates soon.
IN PROGRESS
Your Mower is being worked on as we speak, we'll txt soon when ready!
READY FOR PICKUP!
Your Mower is ready for pickup (due $323.10). Pease come by, Thank you.
Please leave us a 5 star Google Review

Easy to use, modern, low cost,
Service/Repair management and
customer txt messaging system

Service Flow – We connect shops DIRECTLY with customers using text messaging. As the Equipment, Bike or Vehicle moves through its’ repair, text the customer about the progress. With our Service/Repair management system you can track all your repairs. It’s fast, simple to use, inexpensive, and provides great value.

  • Send a text AND manage your repair business with ease
  • Service/repair management – track all customer equipment, repairs, and communications
  • Repair Wait Statistics Engine – “how long will this repair take?”
  • “Just Clicks” Service Flow
    1. LOOKUP the customer phone number
    2. SELECT or Add the Equipment/Item being serviced
    3. SELECT  the Service Flow message (TRIAGED, PARTS_WAIT, READY_PICKUP)
    4. SEND!
  • No typing out messages individually
  • Eliminate customer phone calls – just send a text
  • All customer service and communications in one “dashboard“
  • Fast, simple, and easy to use!

The most value at an affordable price

Tied to the flow of your repair business

Your customers will be happily in the loop, and your staff will love how easy Service-txt is to use

Your service business will grow while you are saving time and money

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Customer Buzz

Its amazing, customers really love getting text messages - several have told us "You should have added text updates years ago!"
Power Shop Office Manager
March 2024
You saved us from some angry and uncomfortable customer phone calls. Now, the text messages we send are read by the customers - they actually tell us how they like being informed!
Front Desk Rep
January 2024
Service-txt is so easy to use. It replaced a time-consuming paper shuffling process making our service management much simpler. Our customers really like and actually read the text messages we send them with Service-txt.
Power Equipment Shop Manager
November 2024
The Service-flow feature truly makes it simple to track each step of the service repair. Our staff are now able to focus more on the customers we have in the store. It is well worth the money and offers considerable value.
Power Shop Office Manager
December2024

Pricing

$39
Standard
$69
Professional
$99
Premium
14 day FREE Trial

Billing is monthly, with pricing tiers of $39, $69, and $99 – and starts with simple customer texting and as pricing increases, more Service/Repair management features are included

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(978) 272-9021

Ready to simplify your operations, boost customer happiness, and help your business grow?

Get in the “Service-Flow” and start saving time and effort, give us a try, Contact Us to Start a Free Trial Today!

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