Our Policy

We ensure that all end-users can OPT-OUT quickly, easily, and permanently from unwanted SMS communications. This is done by sending a text message from your mobile phone to the originating sender with the following word STOP. Further end-users can OPT-IN by sending START to the originating sender or the service shop, at the time of service, will ask if you want text messages sent. If yes, then the shop owner will select opt-in on the service-txt app, which will use that field to send a specific message to this customer or not. End-users can email us at Service Txt Support to opt-in as well Service Txt Support

Our Definition of Spam 

We consider any unsolicited, unexpected, or unwanted text message as Spam. We do NOT allow the use of 3rd party lists, whether consent has been gathered or not. We believe that any type of communication sent to a subscriber about an unrelated subject, that the subscriber did not request, to be Spam.

Anti-Spam policy

We follow an ANTI-SPAM policy for all of our communications protocols. This means that we do not condone UNSOLICITED TEXT MESSAGES; NOTIFICATIONS; ALERTS; OR ANY MESSAGES THAT YOU MAY RECEIVE FROM SOMEONE WHO SHOULD NOT HAVE YOUR MOBILE NUMBER. Please let us know about any abuse, including the sender ID, your Mobile Number (to be removed); the date and time you received it and the contents of the message. To report any abuse or violations of the inappropriate use of our service, please contact us with your comments/complaints. Your report will be registered and the Client will be investigated for violations of our Anti-Spam Policy. The identity of any individual reporting abuse will be kept confidential. You can email us at Service Txt Support

Anti-Spam Policy Enforcement

In our Terms of Service agreement, our Customers specifically agree NOT to use our services to send unsolicited Text Messages or Spam. All Text Messages sent using our services can be tracked and so removed from the sender list.

We support STOP. Customers have the ability to remove mobile numbers. Our service provider maintains an OPT-OUT list that restricts our Customers from adding your mobile number to their list that has been previously Opted-Out, and a Global Block List. If we suspect a violation of our Anti-Spam policy, we will contact the Customers and discuss the Customers options, which may range from awareness, a warning, to termination of service for that Customers. To the best of our knowledge, our system adheres to ALL state and national laws regarding sending unsolicited bulk and group text messages.

SPAM and ABUSE REPORT: STOP

If you wish to remove yourself from any list, please email us at Service Txt Support with a STOP in the subject line. Please include your mobile phone number in the email so that we know which phone number to remove. You also may reply to the text Message you received by replying and typing in this keyword: STOP.